Refund Policy
At Finsavvylab, your satisfaction and learning success are our top priorities. This policy outlines the conditions under which refunds may be issued, ensuring a fair and transparent process for all learners.
Our Promise to You
We want every student to feel confident in their learning experience. If you face any issues with your course, we encourage you to contact our support team at team@finsavvylab.com. Many concerns can be resolved quickly, allowing you to continue learning without interruption.
Refund Eligibility
You may be eligible for a refund under the following circumstances:
- Timely Request: Refund requests must be submitted within 14 days of purchase and include a valid reason.
- Unauthorized Transaction: If the purchase was made fraudulently, you’ll need to provide proof.
- Technical Issues: If you're unable to access the course due to a technical problem and our support team is unable to resolve it promptly.
- Exceptional Situations: Special cases may be considered on an individual basis at our discretion.
Non-Refundable Cases
Refunds will not be granted in the following situations:
- Policy Abuse: Repeated or excessive refund requests may lead to account restrictions.
- Terms Violations: Any misuse, sharing, or resale of course materials immediately voids refund eligibility.
Important Reminders
- This policy forms part of our broader Terms of Service.
- Refund rules still apply even if your Finsavvylab account is closed after purchase.
Need Help?
If you have questions or would like to request a refund, our support team is here for you.
